It is a smart decision to compare prices and reputation of a heating and A/C repair company before choosing one. Here is the difference with Neal’s Heating & AC:
- Local, family owned business…owner, Chris Neal, answers the phone when you call
- Free service calls, 24/7
- HVAC technicians are hand-selected for their attitude and customer service
- Unbeatable prices on top quality heating and air conditioning systems, give us a call for your FREE estimate today.
Chris is determined to solve the root of the problem, not just put a bandaid on it. His team did a great job and gave us peace of mind. I had a secondary issue with the AC unit and Chris came by within 5 minutes to go above and beyond to resolve everything.
They were timely, courteous, and very careful with installation of our new HVAC. Chris was very knowledgeable and straightforward with no-nonsense pricing. His was the most affordable out of 3 bids, but still received the highest grade equipment. The system had a dent upon delivery which he took notice of right away and with a quick turnaround received a new system. Neal’s Heating & AC was the way to go!
I typically don’t write reviews, but felt this one was warranted. Chris is great to work with, and his crew was highly respectful in all aspects when installing the new AC/Heater unit. They were in and out in about 4-5 hours, incredible!!! Very clean job. It’s nice that there are still companies around that treat customers like customers rather than a number.
I called and Chris picked up right away. He personally came out that day to check my failed AC. He gave me a great price. His guys showed up quick to replace my system with a new Nest thermostat. The guys installed the new units with quick professionalism. In 4 or 5 hours my house was blowing cold. After a month, my electric bill dropped 40 to 50%!
Had a leak near my compressor which caused all the freon to leak out. Chris was there the next morning to fix the repair and ensure the unit was working great.
They installed 2 new units, rebuilt the plenum, and put in new ducts. The 3 brothers who did the installs were professional and proficient. The systems run great, cool the house down quickly and stay cold. We love the included Nest thermostats. Chris had the best price and everything was delivered as promised. You won’t find a better company to deal with in Austin. Give Chris a call!
Great service and prices. You won’t be disappointed, trust me. The crew that installed my new unit came on time, was professional, knowledgeable, and finished the job in about 3 hours. I couldn’t be happier. I highly recommend Chris for anyone’s a/c work.
Installers were friendly, punctual, and did an outstanding job! Prices are reasonable and he’s a total stand-up, honest dude! They go the extra mile to deliver on quality and service! He worked on my old system 2 years ago (came out himself, as busy as he is!). I was so pleased I decided right I would never use any other HVAC company. Needs 6 stars!
Neal’s Heating & AC takes incredibly good care of me as a customer. After purchasing a new AC unit and Nest thermostat, I’ve rarely had issues. When issues do come up after a storm, etc, they respond quickly and provide the absolute best service. They’re fair, prompt, extremely knowledgeable. True professionals. No job is too small or large for Chris to answer the call.
Our home warranty could not get someone out for days for a rental property AC. We called Chris. Was out in a couple hours on a Saturday. Had it repaired in 20 minutes. He reviewed everything worked on and how long we could expect it to work. He saved us a lot of time and money as in August, we would have had to put our tenants in a hotel.
Chris replaced 2 original ACs for me in 3 years. Highly recommend: Responsive. On Time. Lowest prices. Reputable AC brand, Carrier. Workmanship provides super efficient system. Cleans up all debris. Nest thermostat is part of package. Maintained my other unit at no charge. Looking for a great deal and great workmanship? Chris is your guy.
Chris quoted the best price in town. He is honest, professional, and truly cares about his customers. I cannot say enough great things about his crew, all highly skilled, polite, and went the extra mile to ensure our system was perfect. I was totally impressed with this company. Top notch. Recommend them to anyone.
Chris sold me THE system needed for my property without trying to upsell. His Installers are diligent experts that worked hard until the job was completed. I highly recommend.
I needed A/C replace and got 3 different quote. The best from Chris. His team arrived on time, were courteous and professional. Our attic A/C location was a tight challenging fit, but they handled it smoothly. They took their time to carefully explain the work done and how to use the new Nest thermostats.
From flash to bang, dealing with this company was amazing especially since I am in sales. Chris made the process easy from a sales and ownership side. His crew Arturo, Noe, Andres, and Roy were super professional and expeditious! Highly recommend from superior performance and pricing! Can’t speak highly enough about this organization!
In the summer’s dead heat, my AC died. Chris had someone come to repair it within an hour of testing it. Arturo showed me poor work previous techs did to cut corners and explained why it failed frequently. Ended up having to replace the AC unit. They did it the next day. Great, trustworthy people.
Arturo, his brother/coworker, & Chris came to look at my suspicious AC system. They were very presentable and friendly. There wasn’t anything wrong besides low antifreeze and dirty filters. They topped off my antifreeze for free. Thanks guys!! Definitely recommend and will use again.
Chris (the owner) answers when you call. A top-notch crew handles the work. They were fast, professional, and polite. The new system install only took a few hours. They cleaned up every scrap of debris. Chris gave a great package price with a full 10-year warranty! Give these guys a call.
Excellent, excellent, excellent–got the estimate, scheduled the work, they showed up on time, finished on time (a little bit early actually!), were able to answer all my questions, super professional crew, can’t say enough nice things about them. 100% recommend to anyone.
Good competitive price. Good quality work and products. Good customer service. The one thing I liked the most was that Chris handles the quotes himself. He quoted me over the phone, sight unseen, and that was the price I paid. No in-home estimate, no up-sell, just a good product for a fair price.
I would have saved over $1000 if I had called Chris first! He responds quickly and his diagnosis was spot on, saving me from even further expense. Thank you!
A/C went out. I did not know what to do. Chris was recommended to me and about $2500 dollars cheaper than the 1st bid I got with a larger unit and new duct in bedroom that never had good A/C. Works great. His whole team was very professional. Up and running in 2 days. Great Great Service!!!
Chris answered the phone on my first call! They arrived the next day, on time, and diagnosed the issue to be a leaking coil. Quoted me $1800 and that’s exactly how much it was. They came out the next morning and did an amazing job! Highly recommend Chris and his helpers, they are really professional and nice.
Super quick service! I contacted them early in the morning and they had someone out to my house in just a couple of hours.
The price was good too! Thanks!
Brian was our tech. He was very professional and thorough with his assessment of our AC. Turns out we had a leak. This happened just as the temps were skyrocketing in Texas so his thoroughness was appreciated.
We will use Neal’s Heating & AC for all future AC needs. Pricing was fair. Thank you, Brian.
They did such a great job on our HVAC, and we’re all the way in Manor, TX.
We had a few questions over the weekend and Chris responded within minutes. Highly recommend.
Chris installed a complete A/C & heat system 3 years ago. The A/C began running excessively. He sent out a tech right away. It was a bit low on freon. The tech checked everything out and charged the unit. Chris didn’t charge me for a service call, no charge at all. Great company to deal with.
Chris came out, looked at my system, and bid 25% below others. He put in a great system in 1/2 a day. He showed me how to setup my new Wi-Fi thermostat. The price was exactly as quoted and system was installed next day. Great service, quick installation, team cleaned up completely. I recommend him to everyone.
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